Our policy states as followed ,
We accept exchange or store credit only up to 7 days from the date the tracking number states it was delivered. We do not issue refunds for returns or cancellations. Your return must be within 7 days starting the date it was delivered .
We will not except items longer than 7 days .
ALL WHITE ITEMS ARE FINAL SALE
WE ARE NOT RESPONSIBLE ONCE ITEMS ARE IN USPS CARE AS WELL AS ERRORS OR MISTAKES MADE ON ADDRESS BUY THE CUSTOMER
SO PLEASE CONTACT USPS TO CLAIM IT WITH YOUR TRACKING NUMBER (:
To be eligible for a exchange , your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We also do not accept products that are intimate , body suits ect.
Additional non-returnable items:
ALL BLACK FRIDAY ITEMS ARE FINAL SALE
WE DO NOT EXCHANGE ITEMS THAT WE NO LONGER HAVE IN STOCK.
Exchanges (if applicable)
Once your exchange is received and inspected, we will send you an email to notify you that we have received your exchange item.
ex: clearance items are not returnable .
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to: 32seven, 28048 Bouquet Canyon Road, Suite 3, Santa Clarita, California, United States, 91350
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
(policy subject to change at any time )